What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
What People Say About Us
Friendly and professional service was the benchmark at this shop. Owner Wally Rauvala and chief auto technician Gary Keivla bent over backwards to get our vintage Vixen 21 RV back on the road as soon as parts could be located and installed.
Beyond their professionalism, Wally and Gary were altogether decent people to work with. By their graciousness, they were able to keep the stress of our breakdown situation to a manageable level.
The Marquette market is lucky to have this shop in their community. I would recommend them without hesitation.
Wally came to my rescue on US-41 on a very cold evening to help me with a flat. Most of my tools were stripped and he came out of his way to help me get back on the road. I recommend anyone who needs any automobile services done, go to Wally at Southside Automotive, he will take care of you! Tell them Ryan sent ya!
Great place! Super nice people, and pleased with the service.
Wally and Marty, always have a smile on their faces and go the extra mile to make sure everyone is happy!
Very professional and polite. They went beyond what was expected compared to any experience at other vehicle repair shops. I would recommend Southside Automotive for your next maintenance or repair needs.
Had a complete motor swap done. The crew was very helpful and made sure I was okay with everything done the whole way through. Saved me money where they could and have held up their end of the deal with warranty and making sure my truck is running the way it should. Not the first work I've had done there but deffinetly the biggest job. All my experiences with them have been great and I feel like I've gotten the best deals I can. Would recommend for sure!
Service at Southside is great! Wally is super knowledgeable and insightful in answering all the questions and concerns I had. He also went out of his way to explain everything in layman's terms so I knew what I was paying for. He didn't try to sell me on anything I didn't need (like so many other shops have) and showed me what went wrong with my old parts. Great service, I will certainly be coming back here again!!!
I highly recommend them. Very friendly and affordable!
They do professional timely work! Always happy with the service!
Wally and the gang at Southside always do exceptional work and have never let me down. I have been burned many times by a lot of local places but that's not the way Wally does business. It's the only place in the area I go to and the only one I recommend!
Hardworking and honest group. Nice to know you're in good hands when using their services.
I was having an issue with fuses (or so I thought) so I randomly stopped in to see if I could buy some. When I asked to buy 12 of them, he came right out & looked at the issue (it was a wire problem, not fuses in the end) for 45 mins & never charged me! & this was at the end of his day & he stayed over a half hour more! So I made an appt & was overjoyed with the way they solved the problem & how much it cost. Very reasonable. This is a great garage, I would HIGHLY recommend them!
I had a few problems with my truck over the past couple weeks. I have went to Southside for all of them. They fixed it in a timely manner everytime for a fair price. Great people to work with. Great place to go. Will highly recommend to anyone.